Effective Date: [18 Sep 2025]

At Kwick Travels, we value your trust. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website www.kwicktravels.com

, mobile apps, and booking services. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following information when you use our services:

  • Personal Details: Name, contact number, email address, postal address.
  • Booking Information: Pickup/drop location, travel dates, passenger count, preferred vehicle type.
  • Payment Information: Transaction details (we do not store full credit/debit card details; payment processing is handled securely by third-party gateways).
  • Device & Usage Data: IP address, browser type, device details, and usage patterns for analytics and service improvement.

2. How We Use Your Information

Your information is used strictly for business purposes such as:

  • Processing bookings and confirming reservations.
  • Sharing cab/driver details before your trip.
  • Communicating updates, offers, and service-related information.
  • Enhancing our website, mobile app, and customer experience.
  • Complying with legal requirements and preventing fraudulent activities.

3. Information Sharing

We respect your privacy and do not sell or rent personal information. However, we may share information with:

  • Service Providers & Partners: Drivers, operators, and travel partners to fulfill your booking.
  • Payment Gateways: For secure processing of online payments.
  • Legal Authorities: If required under applicable laws or to protect the rights and safety of Kwick Travels, our customers, or the public.

4. Data Security

  • We use encryption, firewalls, and secure servers to safeguard your information.
  • While we strive for the highest level of protection, no system is 100% secure. By using our services, you acknowledge this risk.

5. Cookies and Tracking

Our website uses cookies to improve functionality and provide a personalized experience. Cookies help us analyze site traffic, remember your preferences, and offer relevant promotions. You can disable cookies in your browser settings, though some features may not work properly.

6. Your Choices

  • You can update or correct your personal details by contacting us.
  • You may opt out of promotional emails or SMS at any time by following the unsubscribe instructions.
  • You may request deletion of your personal data, subject to applicable laws and record-keeping requirements.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., partner portals, payment gateways). Kwick Travels is not responsible for the privacy practices or content of such external websites.

8. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect data from minors. If we discover such data has been provided, it will be deleted immediately.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on www.kwicktravels.com

with the revised effective date. Continued use of our services after changes constitutes acceptance.

10. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact:

Kwick Travels

📍 5th Floor, Tryska Desire, Shree Kirtidham Derasar, 503, Opp. Shivshakti BRTS Bus Stand, Chandkheda, Ahmedabad, Gujarat 382424

📞 +91 9924134711

✉️ bookings@kwicktravels.com

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